Frequently asked questions

The Monitor and Schedule tab do not always appear. How can I enabled monitoring on my machines?

  1. Start Service+
  2. Select the ServiceKeeper service
  3. Click on Properties
  4. Select the ServiceKeeper Tab
  5. In the Monitored Computers list, click on Add and select the computer you wish to monitor
  6. Click OK and you are done

What makes ServiceKeeper different from Network Monitoring Software?

ServiceKeeper is a Windows NT services monitoring and recovery software. Monitoring software is limited to basic services monitoring and have very limited services recovery actions. ServiceKeeper can detect failures and recover NT services better than any other monitoring software, your servers will get back to work before the administrator gets notified of the problem, reducing maintenance cost.

How does your ServiceKeeper scheduling feature differ from other scheduling software?

The ServiceKeeper Scheduler is specific to Windows NT services, unlike regular schedulers that can schedule system processes and batch files. ServiceKeeper can stop, start, pause or continue Windows NT services using a pre-defined week/half hour schedule.

How can I uninstall ServiceKeeper?

Start the Control Panel and click on "Add/Remove Programs", select ServiceKeeper and click "Add/Remove"

ServiceKeeper supports English, French and German. Can I install ServiceKeeper with other Windows NT languages?

Yes, if ServiceKeeper is installed on a different language, it will default to English.

Is ServiceKeeper multi-threaded?

Yes, ServiceKeeper is multi-threaded, it uses the thread pool technology for better CPU usage. Unlike some competitive products, ServiceKeeper uses minimal CPU resources.

How can I get an email notification when a service fails?

  1. Start Service+
  2. Select the ServiceKeeper service
  3. Click on Properties
  4. Select the ServiceKeeper Tab
  5. Enable "Send an e-mail (SMTP)"
  6. Click OK and you are done

Is ServiceKeeper still useful with Windows 2000?

Windows 2000 offers limited support of services recovery. In Windows 2000 recovery can only take place when a service process is terminated. The problem is that most of the time a crashed service will appear to be running on a system stand point. ServiceKeeper offers a much more precise failure detection that lets you pinpoint service failures even if the service appears to be started.

What does Native Unicode mean?

Under Windows NT/2000 all strings are stored as Unicode strings (16 bit per character instead of 8 bit). A true Unicode application will run faster on NT because the OS is internally Unicode aware, so no conversions are needed. Also, a Unicode application can be used without any modification on Windows NT/2000 in Japanese, Chinese, Arabic, Thai, etc.